Frequently Asked Questions

Yes. Absolutely. All card payments are processed through Stripe, a PCI-compliant payment platform used by thousands of companies including Shopify, Lyft, and Amazon.

We never see or store your card number — Stripe handles that directly on their secure infrastructure with bank-level encryption.

Usually under 60 seconds. From payment confirmation to invite email hitting your inbox, the process is fully automated. In rare cases where email delivery is slow, it might take a couple of minutes, but it's typically very fast.

Yes, you can upgrade anytime. Simply purchase a different plan when you're ready.

If you want us to align timing or make manual adjustments (like crediting unused time), reach out via the contact info on the Terms & Refunds page with your receipts and we'll help you out.

If the address is invalid, you won't get the invite email — but the payment still goes through.

Here's what to do: Contact us with your Stripe receipt and proof of payment. Once we verify everything, we can re-send the invite to the correct email address. It happens more often than you'd think, and we handle it quickly.

No. These are one-time purchases, not subscriptions. There are no recurring charges. If you want more time after your current period ends (for non-lifetime plans), you simply buy again when you're ready. Full control, zero surprise charges.

See the full policy on the Terms & Refunds page, but here's the short version:

• If there's a technical issue preventing access, we'll work with you to fix it.
• Once you've joined the server and started using the membership, refunds are generally not provided.

  Think of it like a movie ticket — once you've walked in and watched the film, the experience has been delivered.